Artificial intelligence

20 Best Customer Service Software in 2024 Self-service resources can be easily implemented using a comprehensive knowledge base software. Digital natives like Gen Z prefer social media communication because it’s an always-on channel. Other consumer...

Chatbot Architecture Design: Key Principles for Building Intelligent Bots The candidate response generator is doing all the domain-specific calculations to process the user request. It can use different algorithms, call a few external APIs, or...